Effective date: July 1, 2019
By using the Electriphi SaaS Solution, you agree to the terms of this Policy, so please do not use the Electriphi SaaS Solution if you do not agree with these terms. We may update this Policy at any time. Any changes to the Policy will become effective upon the date of our posting of the revised Policy on the Electriphi SaaS Solution. If you use the Electriphi SaaS Solution following the effective date of the revised Policy, you will be deemed to have accepted the Policy’s updated terms, including with respect to any information we previously collected about you.
Information We Collect From You, and Why
Electriphi may collect a variety of types of information about you during your use of the Electriphi SaaS Solution, which helps us to improve your experience on the Electriphi SaaS Solution. For example, collecting specific information about your choices as you navigate the Electriphi SaaS Solution allows us to remember your user preferences, and to tailor information we provide to you more closely to your needs and interests. Collecting information about the location of your vehicle assists in optimizing the usage of the vehicle fleet. As described further below, you may provide us with information about you “actively” (such as by submitting your contact information to us) or “passively” by connecting to the Electriphi SaaS Solution through a personal device, which will enable data collection via browser navigational tools, such as cookies, local shared objects (“flash cookies”), pixel tags, and similar technologies that may be employed on the Electriphi SaaS Solution. The Electriphi SaaS Solution currently does not respond to a “Do Not Track” browser signal from a visitor’s computer or other connecting device.
Information You Submit
If you sign up to use the Electriphi SaaS Solution, you will need to provide us with some contact information, such as your name, address, telephone number and email address. If we combine this or other information that is identifiable to you with usage information from your connecting device, we will treat the combined information as information identifiable to you.
Usage Information From Your Device
In order to improve the usefulness of the Electriphi SaaS Solution, our servers automatically collect information about your interactions with us, including, without limitation, search terms, internet protocol address, browser type, browser language, zip code, and the date and time of your usage of the Electriphi SaaS Solution. If you use the Electriphi SaaS Solution on your smartphone, and you allow us to obtain access to information on your phone, we may collect information on the location of the phone, the uses made of the Electriphi SaaS Solution, and patterns of Electriphi SaaS Solution activity, so that we can provide you with an enhanced user experience with resources curated to you.
We also may collect information about you from the company on whose behalf you are accessing the Electriphi SaaS Solution (the “Client”), to the extent the Client provides such information to Electriphi.
Cookies and other Tracking Technology
What are cookies?
What are your choices regarding cookies?
For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
For the Safari web browser, please visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_US
For any other web browser, please visit your web browser's official web pages.
Where can you find more information about cookies?
You can learn more about cookies and the following third-party websites:
Network Advertising Initiative: http://www.networkadvertising.org/
Information from Third Parties
We may collect information about you from third parties if you or the Client authorizes such access.
How We Use Your Information
As indicated, we use the different types of information we collect about you in various ways.
We use the contact information we collect about you to us to communicate with you, including to respond to your requests and inquiries, improve our services, and send you communications about our services.
We use the usage information we collect primarily to enhance the functionality of the Electriphi SaaS Solution and to tailor that functionality to your needs and preferences. We may also use this information, together with other Electriphi SaaS Solution users’ information, in an anonymized, aggregated format to analyze user behavior and activity on the Electriphi SaaS Solution and to enhance the Electriphi SaaS Solution (e.g., by refining our interface).
We may use all of the information we collect about you for our internal business purposes, such as audits, developing new products and expanding our services, enhancing the design and functionality of the Electriphi SaaS Solution, and determining the effectiveness of our promotional campaigns. This may include combining your information with that of other users so that it is aggregated and no longer identifiable to you or the other users, and analyzing the combined data to infer statistical relationships, which analyses might be used to form certain hypotheses, both by us or others.
When We Share Your Information
We share information that is identifiable to you in limited circumstances:
- Service Providers. We may share information we collect about you with unaffiliated third parties who provide us with services, such as the designer and administrator of the Electriphi SaaS Solution, our payment processing vendors, and others who may assist us with technology, data analysis, or similar services from time to time.
- Operational Partners. Electriphi may partner with selected organizations whose technologies, experience, services and other assets can enhance the benefits of the Electriphi SaaS Solution for its users. These organizations may include, for example, other technology providers. Where such partners play an integral role in the operation of the Electriphi SaaS Solution, they may have access to users’ information. Any such partners will be subject to requirements to protect the privacy and security of the individually identifiable information to which they have access.
- Acquirers or Assignees. In the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Electriphi or its assets, we may transfer any and all information that we collect from Electriphi SaaS Solution users to the acquiring party or assignee.
- Entities Entitled Under Law. We may disclose information we have collected about you if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms and Conditions of Use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, (d) protect against harm to the rights, property or safety of the Company, its users or the public as required or permitted by law or (e) with partners with whom we have agreements that prohibit them from using it in an identifiable form but permit them to use it for analytical purposes.
We may share non-identifiable user information without restriction.
How We Handle Privacy and Security
Internally Electriphi seeks to use reasonable physical, technical and administrative measures to protect information we collect about users of the Electriphi SaaS Solution that is under our control. Unfortunately, no data transmission over the internet or data storage system is guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contact Us” section below.
Updating, Correcting, or Deleting Your Information.
If you would like to correct, update, or delete information you have provided to us, please contact us as indicated in the “Contact Us” section below. If you would like your session information deleted from our servers, please include with your request your IP address and the date of access, or the session ID associated with your visit (which you can find in your cookies). For your protection, we may need to verify your identity before implementing your request. We will endeavor to comply with your request as soon as reasonably practicable.
Other Websites or Online Services
Use of the Electriphi SaaS Solution by Minors
The Electriphi SaaS Solution is not directed to individuals under the age of eighteen (18). If we discover that we have collected information on individuals under age 18, we will delete that information.
Electriphi is controlled by us from the United States; accordingly, this Policy, and our collection, use and disclosure of information we collect about you, is governed by U.S. law, and not by the laws of any country, territory or jurisdiction other than the United States. Those who choose to access or use the Electriphi SaaS Solution do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. By using the Electriphi SaaS Solution and submitting any information, users from outside the United States acknowledge that Electriphi is subject to U.S. law and consent to the transfer of such information to the United States, which may provide a different level of data security than in their country of residence, and waive any claims that may arise under their own national laws.